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Account Manager, Live Events

Full Time
•
Remote
•
North York, ON
•
Annual Salary
:
$
110000
-
$
125000

What you'll do

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TITLE
Account Manager, Live Events

SALARY RANGE
$150,000 – $220,000 OTE (Base Salary + Commission)

THE PERKS
  • Standard Health & Dental Benefits
  • Phone Allowance
  • Mileage Reimbursement
  • Business Development Budget (client entertainment)
  • Event tickets and access to live productions
LOCATION
North York, ON

THE OFFICE
In-Office with Client Travel as Required

TEAM SIZE
5 (Sales & Account Management Team)

THE ROLE
A senior client-facing role combining business development, technical scoping, and account management for live event AV productions. You build and own a portfolio of corporate clients, and you translate their event requirements into technical plans yourself. You are the commercial lead and the technical lead on your projects.
  • Business Development & Client Relationship Management (50%)
  • Technical Scoping & Quoting (30%)
  • Event Coordination & Execution Support (15%)
  • Internal Collaboration & Reporting (5%)
THE TASKS
Business Development & Client Relationship Management
  • Building a portfolio of corporate clients across meetings, conferences, and brand activations
  • Prospecting new accounts through outbound effort, referrals, and industry networking
  • Developing proposals and presenting AV solutions matched to client event goals and budgets
  • Growing existing accounts through upsell and cross-sell
  • Maintaining a pipeline and tracking sales activity
  • Attending client site visits and venue walkthroughs
  • Retaining clients through consistent delivery
Technical Scoping & Quoting
  • Translating client requirements into detailed AV plans and specifications
  • Building your own quotes covering equipment, labour, and logistics, without relying on a technical lead to price the job
  • Working from floor plans and venue specifications to develop event setups
  • Coordinating with production, warehouse, and crew teams on equipment and resource needs
  • Solving client problems with AV technology knowledge
  • Delivering projects to the scope, timeline, and margin you quoted
Event Coordination & Execution Support
  • Supporting on-site production during key events
  • Coordinating with crew leads and project managers during execution
  • Handling last-minute changes on active shows
  • Running post-event debriefs and collecting client feedback
Internal Collaboration & Reporting
  • Participating in weekly operations and sales meetings
  • Working with the operations team on resource and labour planning
  • Contributing input on capacity planning for upcoming events
  • Contributing to the continuous improvement of sales, quoting, and project management processes
THE COMPANY
A live events production company with sustained year-over-year growth, providing full-service AV equipment and support for brand activations, touring, and corporate events. Clients span corporate meetings, conferences, and large-scale productions. The environment is hands-on and collaborative, with a reputation for consistency and technical execution.

THE OPPORTUNITY
This is a build role. You are not taking over someone else’s accounts. You will develop your own book with founder support, an established brand, and a warehouse and crew that can deliver what you sell. Compensation is tied to what you build, with a first-year guarantee while your pipeline matures. You work directly with the founders and have real influence on how the company quotes, prices, and delivers.

EXPECTATIONS TIMELINE
By Month 1
  • Complete onboarding on systems, equipment inventory, and service offerings
  • Shadow senior team members on client meetings and active productions
  • Begin outbound prospecting
  • Understand quoting, vendor relationships, and project workflows
By Month 3
  • Build quotes independently with minimal review
  • Close first new business
  • Attend client site visits and develop technical scopes on your own
  • Establish a working pipeline
By Month 6
  • Own the full cycle from acquisition through delivery and post-event follow-up
  • Maintain a $1M+ pipeline
  • Provide input on sales priorities and market opportunities
  • Contribute to improving quoting and project management processes
By Month 12
  • Manage a book of $750k+ in closed revenue
  • Be recognized as a trusted advisor by your key accounts
  • Contribute to improving quoting and project management processes
  • Position for continued growth into Year 2
By Year 2
  • Manage a $1.5M+ book of business across a diversified client portfolio
  • Mentor newer team members on technical and sales processes
THE SKILL SET
  • 5+ years in account management or sales within AV, live events, or entertainment production
  • Demonstrated ability to manage a book of business of at least $1M in annual revenue
  • Strong technical knowledge of AV equipment and live event production across audio, video, lighting, and LED. This is non-negotiable.
  • Ability to build accurate quotes independently from client requirements
  • Track record of client retention and new business development
  • Strong interpersonal skills with clients and internal teams
  • Valid driver’s license and access to a vehicle

ONLY QUALIFIED CANDIDATES WILL BE CONTACTED.

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